The service will increase citizen access to public information while allowing the City the ability to meet and exceed all state Open Records compliance rules. With the Open Records Center, individuals go to one central location on the City’s website to submit an Open Records request. Requesters have the ability to log into the Open Records Center to track the status of requests, communicate with the City, and pick up the requested documents. Requesters will also be able to search for answers to common Open Records questions in the knowledge base library.